This Privacy Policy explains what personal data trich88 collects from you, why we collect it, how we use and store it, and what rights you have in relation to your data. We are committed to handling your information with transparency, care, and in accordance with international data protection standards.
A plain-language summary of how trich88 treats your personal data. The full legal text in the sections below takes precedence.
trich88 collects only the personal data necessary to operate your account, process transactions, and comply with our international licensing and anti-money laundering obligations. Nothing more.
Your personal information is never sold, rented, or traded to third-party marketers. We share data only where legally required or with service partners operating under strict data processing agreements.
All data in transit is protected by 256-bit SSL/TLS encryption. Stored personal data and payment information is encrypted at rest using current industry-standard protocols.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within the timelines set out in this Policy.
We do not store your data indefinitely. Retention periods are tied to legal and regulatory requirements. Once those obligations are met, your data is securely deleted or anonymised.
We use a limited set of cookies for platform functionality, security, and analytics. We distinguish clearly between essential cookies and optional tracking cookies, and we respect your preferences.
This Privacy Policy (hereinafter "Policy") is issued by trich88 (hereinafter "trich88", "we", "us", or "our"), the operator of the online gaming platform accessible at https://trich88.cam. It describes how trich88 collects, uses, stores, discloses, and otherwise processes personal data relating to individuals who visit or register on the Platform.
trich88 is committed to protecting the privacy and personal data of all users, including the large and valued community of players across Malaysia — from Kuala Lumpur and Petaling Jaya to Penang, Johor Bahru, and Shah Alam. This Policy applies to all personal data we hold, regardless of whether it was collected via the website, live chat, email correspondence, or through our payment processing partners.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on a matter of data processing, this Policy shall take precedence.
The following terms carry the meanings set out below throughout this Policy:
Any information that can identify or is capable of identifying a natural person, directly or indirectly — including name, email address, IP address, device identifiers, and financial account details.
The identified or identifiable natural person whose personal data is being processed — in the context of this Policy, the registered trich88 user or website visitor.
The entity that determines the purposes and means of processing personal data — in this case, trich88, the operator of the Platform.
Any third party that processes personal data on behalf of and under the instruction of trich88, including payment processors and KYC verification service providers.
Any operation performed on personal data — including collection, recording, organisation, storage, retrieval, consultation, use, disclosure, erasure, or destruction.
Know Your Customer — the identity and document verification process required before processing withdrawals, in compliance with international anti-money laundering frameworks.
trich88 collects the following categories of personal data from users of the Platform:
trich88 collects personal data through the following channels:
trich88 processes personal data only where a recognised legal basis exists under applicable data protection law. The legal bases on which we rely are:
trich88 uses your personal data for the following specific purposes:
trich88 does not use your personal data for automated decision-making processes that produce legal or similarly significant effects without human oversight, except where such processes are expressly disclosed and where applicable law permits.
trich88 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:
trich88 operates on a global platform infrastructure. As a result, your personal data may be stored and processed in data centres located outside Malaysia, including in jurisdictions that may not have data protection laws equivalent to those applicable in Malaysia.
Where personal data is transferred internationally, trich88 takes appropriate safeguards to ensure the protection of that data, including:
By using the trich88 Platform, you acknowledge and consent to the transfer of your personal data to our international infrastructure on the terms described in this Policy.
trich88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as a general framework:
Retained for the duration of your active account, plus a minimum of 5 years following account closure to meet AML record-keeping requirements.
Retained for a minimum of 5 years from the date of verification, or longer if required by licensing authority regulations.
Retained for a minimum of 5 years from the date of each transaction, in compliance with international AML standards.
Retained for a minimum of 2 years for responsible gambling monitoring and dispute resolution purposes.
Retained for a minimum of 2 years from the date of the last communication, or longer if related to an ongoing dispute or legal matter.
Session cookies are deleted at the end of each browser session. Persistent cookies are retained for no longer than 13 months from the date of placement.
Upon expiry of the applicable retention period, personal data is securely deleted or rendered permanently anonymous such that it can no longer be attributed to an identifiable individual.
trich88 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform, maintain your login session, detect fraud, and understand how the Platform is used. The following categories of cookies are in use:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of the Platform. Please note that disabling essential cookies may impair platform functionality, including login and payment processing.
trich88 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include, but are not limited to:
While trich88 takes all reasonable steps to protect your personal data, no data transmission over the internet or storage system can be guaranteed to be completely secure. You are responsible for maintaining the security of your own account credentials. Please refer to Section 4 of our Terms & Conditions for your account security obligations.
As a data subject, you have the following rights in relation to the personal data trich88 holds about you. To exercise any of these rights, please contact us using the details in Section 16:
| Right | What It Means | Response Time |
|---|---|---|
| Access | Request a copy of all personal data trich88 holds about you, including the categories of data, its sources, and the purposes for which it is processed. | 30 days |
| Rectification | Request correction of any inaccurate or incomplete personal data. For registered account fields, many corrections can be made directly via account settings or by contacting support. | 30 days |
| Erasure | Request deletion of your personal data where there is no longer a lawful basis for its retention. Please note that legal and regulatory obligations (e.g., AML record-keeping) may prevent immediate erasure of certain data. | 30 days |
| Restriction | Request restriction of processing — meaning trich88 may continue to store your data but may not actively process it — pending resolution of an accuracy dispute or a legitimate interests objection. | 30 days |
| Portability | Request a machine-readable export of the personal data you have directly provided to trich88, in a structured and commonly used format. | 30 days |
| Objection | Object to processing based on our legitimate interests, including profiling, where your particular situation gives rise to grounds for objection. You may also opt out of direct marketing at any time. | 30 days |
| Withdraw Consent | Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. | Immediate |
All rights requests will be acknowledged within five (5) business days. We will respond substantively within thirty (30) calendar days. In complex cases, or where we are processing a high volume of requests, we may extend the response period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
The trich88 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Registration by, or on behalf of, a person under 21 is a material breach of our Terms & Conditions and this Policy.
If trich88 becomes aware, or has reasonable grounds to suspect, that a registered account belongs to a person under the age of 21, we will immediately:
If you believe that a minor has registered on the trich88 Platform, please contact us immediately at the details provided in Section 16.
The trich88 Platform may contain references to or integrations with third-party services — including the payment processors named in this Policy (Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, etc.). When you interact with these third-party services, you are subject to the privacy policies of those providers, which trich88 does not control.
trich88 is not responsible for the data practices of any third-party service provider, payment processor, game developer, or other external party whose services are integrated with or referenced on the Platform. We recommend reviewing the privacy policies of any third parties with whom you interact as part of your use of trich88.
trich88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or Platform features. Where changes are material — meaning they affect the basis on which we process your data or materially reduce your rights — we will provide advance notice via a prominent announcement on the Platform and, where possible, by email to the address registered on your account.
Minor or administrative amendments may take effect immediately upon publication on the Platform. The "Last Reviewed" date in the page header will always reflect the most recent revision. We encourage you to review this Policy periodically.
Your continued use of the trich88 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you object to any changes, please contact us to discuss your options, which may include account closure.
For any questions, concerns, or requests relating to this Privacy Policy or trich88's data processing practices — including the exercise of your data subject rights described in Section 12 — please contact our Data Privacy team through the following channels:
When submitting a data request, please provide your registered account username and the email address associated with your trich88 account. For rights requests, we will require identity verification before processing. This safeguard protects your data against unauthorised access requests.
If you have questions about how trich88 handles your data, or if you would like to exercise any of your data subject rights, our support team is available 24/7 in English, Bahasa Melayu, and Mandarin Chinese. We are committed to responding clearly, promptly, and transparently.
🔞 For players aged 21 and above only · Play responsibly